Frequently Asked Questions
Find answers to the most common questions about Budgetelo.
Getting Started
How do I download Budgetelo?
Budgetelo is available for download on both Google Play Store and Apple App Store. Simply search for "Budgetelo" in your device's app store or use the download links on our website.
Is Budgetelo free to use?
Yes! Budgetelo offers a comprehensive free version with core budgeting features. We also offer premium features for users who want advanced analytics and additional tools.
Do I need to create an account?
You can use basic features without an account, but creating one allows you to sync your data across devices and access cloud backup features.
Security & Privacy
Is my financial data secure?
Absolutely! We use bank-level encryption (AES-256) to protect your data. Your financial information is encrypted both in transit and at rest, and we never share your personal data with third parties.
Can I connect my bank account?
Currently, Budgetelo focuses on manual entry to give you complete control over your data. This approach ensures maximum privacy and security for your financial information.
What happens to my data if I delete the app?
If you have an account, your data is safely stored in our secure cloud. You can reinstall the app and log in to restore your data. Local data is removed when you delete the app.
Features & Usage
How does expense categorization work?
Budgetelo automatically suggests categories based on transaction descriptions and patterns. You can also manually categorize expenses and create custom categories that fit your lifestyle.
Can I set multiple savings goals?
Yes! You can create unlimited savings goals - whether it's for a vacation, emergency fund, or a new car. Track progress with visual charts and get motivated by milestone celebrations.
How do budget notifications work?
Budgetelo sends smart notifications when you're approaching or exceeding your budget limits. You can customize notification preferences and choose which categories to monitor closely.
Can I export my financial data?
Yes! You can export your data in CSV format for use in other applications or for your personal records. This feature is available in your account settings.
Support
How can I get help if I have issues?
You can reach our support team through the in-app help center, email us at support@budgetelo.com, or check our online documentation for detailed guides.
Do you offer tutorials for new users?
Absolutely! Budgetelo includes an interactive onboarding process and built-in tutorials. We also have video guides and tips to help you make the most of the app.
Can I suggest new features?
We love hearing from our users! Send feature requests to feedback@budgetelo.com or use the feedback option in the app. Your suggestions help shape Budgetelo's future.
Still have questions?
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